Software, Technology

What are the 10 Best Salesforce Alternatives for Small Businesses?

The Salesforce CRM is by far one of the most widely used CRM systems in the world and it is easy to see why. Offering the best cloud support along with enhanced security and customization features, Salesforce can definitely augment the potential of the marketing and sales department of any company. Companies that make use of the services offered by the Salesforce consulting companies can progressively enhance the business potential for all kinds of business firms. 

However, Salesforce is a highly advanced CRM tool that requires the help and support of a dedicated CRM development team to reap its rich rewards. Many SMBs do not have the scope to invest so much or wait out through the process of CRM development as offered by the salesforce development companies in India. It would be wiser for them to choose a product from the numerous Salesforce alternatives that are available in the market. 

Here are the 10 best Salesforce alternatives for small businesses that you should know about.          


Freshsales is a powerful CRM that is also currently working on AI. They offer Intelligent Workflows that can help in automating repetitive and time-consuming tasks. This can help you to engage your leads and customers, track events, and benefit from powerful integrations. Freshsales provides an easily scalable approach to your CRM upgrading.


The Base is ideal for those who are new to the world of CRM. With Base, you can get a major advantage when it comes to integration and mobility as well as pipeline management. It offers a highly intuitive interface which makes it easier to manage the requirements of the various customers.


Pipedrive is a CRM system that is primarily meant for managing and creating sales pipelines. Easily affordable and dynamic, it can offer a range of excellent solutions such as email integration, a scheduling tool, and sales forecasting. Pipedrive is well suited for companies that take a sales-oriented approach to manage their business. 

Sugar CRM

Sugar CRM is one of the most affordable and cost-effective CRMs that is equipped with excellent management features. When you choose Sugar CRM for your business, you can definitely get features like pipeline management, account management, and opportunity management. The program can also provide you with additional features like process automation, sales analytics, sales development, and mobile productivity.


Infusionsoft works as a one-stop solution for CRM, email marketing, marketing, and sales automation, and mobile apps just to name a few. It also provides a ready marketplace that can offer easy access to more than 800 different apps. 


Insightly functions as a sales CRM system that focuses heavily on automation tools which can make things easier for the sales agents to concentrate on tasks that can boost revenue margins at the end of the day. The program can also help in managing pipelines with ease and efficiency. 

Zoho CRM

Zoho CRM is considered to be one of the finest CRM products that essentially focus on sales. It can provide you with a range of lead management tools, templates, customizable forms, dashboards, integrations and automation that can help you to improve the efficiency of your business.

HubSpot CRM

HubSpot CRM is a CRM that can provide you with a wide range of powerful automation tools. It can make it a lot easier for you to manage your sales with a high level of efficiency at every step of the way. The customization tools offered by HubSpot CRM are considered to be among the very best.      

Bpm’online Sales

Bpm’online Sales is a CRM solution that is strongly recommended by many well-known Salesforce consulting companies in India. It is a low coding CRM that offers excellent solutions when it comes to sales, marketing, and customer service.

ProsperWorks CRM

ProsperWorks CRM is one of the most powerful CRM tools that can help you a lot when you want to work with the G Suite. This can definitely help you to put your resources to best use.  

The above-mentioned CRM programs can work as powerful alternatives to Salesforce when you do not want to invest in hiring a Salesforce developer. The customization features that they can provide you with can definitely help you to work n your specific business goals.